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MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · Open Trough ILP Low Height · 100 mL · Flat Bottom Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · Open Trough ILP Mid Height · 190 mL · Flat Bottom Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · Open Trough Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Low Height · 100 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Mid Height · 150 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Mid Height · 150 mL · Sterile · Individually Wrapped (10 cs) Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Low Height · 100 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Mid Height · 150 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Mid Height · 150 mL · Sterile · Individually Wrapped (10 cs) Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 8 Troughs ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 12 Troughs ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 4 Channels Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Low Height · 96 mL (12 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Mid Height · 144 mL (18 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Full Height · 256 mL (32 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Mid Height · 144 mL · Sterile · Individually Wrapped (10 cs) Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels ILP Low Height · 96 mL (8 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels ILP Mid Height · 144 mL (12 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels ILP Full Height · 264 mL (22 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Reservoir Cover (Lid) cs Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · Open Trough ILP Low Height · 100 mL · Flat Bottom Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · Open Trough ILP Mid Height · 190 mL · Flat Bottom Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · Open Trough Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Low Height · 100 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Mid Height · 150 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 96 Indents ILP Mid Height · 150 mL · Sterile · Individually Wrapped (10 cs) Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Low Height · 100 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Mid Height · 150 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 384 Indents ILP Mid Height · 150 mL · Sterile · Individually Wrapped (10 cs) Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 8 Troughs ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Single Well · 12 Troughs ILP Full Height · 290 mL · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 4 Channels Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Low Height · 96 mL (12 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Mid Height · 144 mL (18 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Full Height · 256 mL (32 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 8 Channels ILP Mid Height · 144 mL · Sterile · Individually Wrapped (10 cs) Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels ILP Low Height · 96 mL (8 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels ILP Mid Height · 144 mL (12 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP 12 Channels ILP Full Height · 264 mL (22 mL Channel) · Non-Sterile Reagent Reservoirs MTC Bio
MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP Reservoir Cover (Lid) cs Reagent Reservoirs MTC Bio

MTC Bio Automation Reservoirs – Single Well, 96 & 384-Indent, 4, 8 & 12-Channel, OptiWell™ & ILP

$267.29

    Automation reservoirs that drop into any SBS deck position. Pick your layout, then your version: OptiWell™ or ILP, low to full height, sterile or not.

    • Every layout: Open, 96/384-indent, trough, 4/8/12-channel
    • Low dead volume: Pyramid and V-shaped indents
    • Robot-ready: ANSI/SLAS footprint, rigid and flat
    • Certified clean: RNase/DNase- and pyrogen-free

See All Specs

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Fast Delivery

Most items ship same day

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Manufacturer Warranty

All products are covered by manufacturer warranty

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After-Sale Support

24/7 support

MTC Bio OptiWell D3390-96 automation reservoir, single well with 96 pyramid indents

Reagent Reservoirs Built for Robots and Multichannel Pipettes

An automation reservoir is the plate-shaped trough your liquid handler draws reagent from. These sit on a standard ANSI/SLAS footprint, so they drop into the same deck positions, stackers, and cooling blocks as a microplate, and they work just as well under an 8-, 12-, or 96-channel pipette on the bench.

Pick your layout in the first menu, from an open single well to 96- or 384-indent wells, troughs, and 4-, 8-, or 12-channel reservoirs, then choose your version in the second: MTC Bio OptiWell™ or ILP in low, mid, or full height, sterile or non-sterile. The price updates with every choice.

96–290 mL

Working volume

1 to 384

Wells or indents

3 Heights

Low, mid, and full

SBS

ANSI/SLAS footprint

Why Labs Choose These Reservoirs

Robot-Ready Footprint
ANSI/SLAS dimensions for liquid handlers, plate stackers, grippers, and cooling blocks.

Low Dead Volume
Pyramid and V-shaped indents funnel reagent to each tip so less is left behind.

Rigid and Flat
Warp-resistant, ultra-flat construction keeps every tip at the same depth.

Inert Polypropylene
Chemically inert, low-binding virgin polypropylene.

Certified Clean
RNase-, DNase-, and pyrogen-free, with sterile options.

Autoclavable
Autoclavable, and freezable to −80 °C for storing prepared reagents.

Which Reservoir Do I Need?

Match the layout to your pipetting head, then pick the height your deck and hood allow. For benchtop pipetting with a manual multichannel, see our ASPIR-8™ and standard solution reservoirs.

Single Well, 96 or 384 Indents

Best for: 96- or 384-channel heads drawing one reagent

Why: Each tip sits in its own indent for low dead volume

Volumes: 100–290 mL

Open Trough or 8/12 Troughs

Best for: Bulk reagent, washes, and 8- or 12-tip heads

Why: Largest open volume for one reagent

Volumes: 100–290 mL

4, 8, or 12 Channels

Best for: Several reagents in one plate position

Why: Separate channels keep reagents apart

Volumes: 96–264 mL total

Low, Mid, or Full Height

Low: Smallest volume, most space saved

Mid: ILP mid-height uses 30–40% less vertical space than full

Full: Largest capacity per reservoir

MTC Bio ILP RES19SW-96-N mid-height reservoir, single well with 96 indents

ILP Reservoirs in Three Heights

ILP, now part of MTC Bio, makes its reservoirs in low, mid, and full height. Low-height reservoirs hold about 100 mL, mid-height 144 to 190 mL, and full-height up to 290 mL, all on the same footprint.

Shorter reservoirs save space in freezers, automated loaders, and under the hood, and can be filled and stacked. Sterile, individually wrapped mid-height reservoirs are available 10 per case for single-use setups.

MTC Bio OptiWell D3390-4 automation reservoir with 4 channels

OptiWell™ Reservoirs and Covers

MTC Bio's OptiWell™ reservoirs are about 31.5 mm tall and hold 180 to 195 mL. They come as an open single well, 96- or 384-indent wells with pyramid bottoms, and 4-, 8-, or 12-channel layouts, each in sterile and non-sterile versions.

Add a 9.3 mm OptiWell™ reservoir cover to keep dust and splashes out between runs. Covers ship 200 per case.

Typical Applications

  • Automated liquid handling and plate replication
  • Reagent dispensing for PCR and qPCR setup
  • ELISA and assay plate washing
  • Nucleic acid extraction workflows
  • Compound and library screening
  • Scale-up and scale-down methods

Tip for Less Waste

Choose the smallest reservoir your run allows: a low-height reservoir needs less priming volume, so less reagent is left in the trough at the end. For plates to dispense into, see our 96-well 2 mL deep-well plates and 384-well deep-well plates.

Frequently Asked Questions

Are these a good alternative to Corning® Axygen® or Thermo Scientific™ automation reservoirs?

Yes, for most applications. They are polypropylene reagent reservoirs on a standard ANSI/SLAS footprint, in single-well, indented, trough, and multi-channel layouts, sterile or non-sterile. Confirm height and deck clearance for your liquid handler before switching. Corning®, Axygen®, and Thermo Scientific™ are trademarks of their respective owners; Blue Tiger Scientific is not affiliated.

What is the difference between OptiWell™ and ILP?

Both are MTC Bio lines. OptiWell™ reservoirs are about 31.5 mm tall and come sterile or non-sterile in every layout. ILP, from Innovative Laboratory Products (now part of MTC Bio), offers low, mid, and full heights, plus 8- and 12-trough single wells.

What do the indents do?

In a 96- or 384-indent reservoir, each pipette tip lands in its own pyramid- or V-shaped indent. Reagent collects at the tip, which lowers dead volume compared with a flat trough.

Why is the individually wrapped version priced lower?

Pack size. Individually wrapped sterile ILP reservoirs ship 10 per case; the other reservoirs ship 50 per case.

Do the covers fit ILP reservoirs?

The OptiWell™ D3390-CV and D3390-CVS covers are made for OptiWell™ reservoirs. Check the fit before using them on other reservoirs.

Can I use these with a manual multichannel pipette?

Yes. They work with 8-, 12-, and 96-channel pipettes. For small benchtop volumes, our ASPIR-8™ and standard solution reservoirs are a lower-cost option.

    SpecificationDetail
    BrandMTC Bio OptiWell™ and ILP
    ProductAutomation Reagent Reservoirs
    LayoutsSingle well (open, 96 or 384 indents, 8 or 12 troughs); 4, 8, or 12 channels
    Volume96–290 mL per reservoir
    HeightOptiWell™ about 31.5 mm; ILP low, mid, or full height
    FootprintANSI/SLAS (SBS)
    MaterialVirgin polypropylene (reservoirs)
    SterilityNon-sterile or sterile
    CertifiedRNase/DNase-free, non-pyrogenic
    TemperatureAutoclavable; freezable to −80 °C
    Pack50 per case; covers 200 per case; wrapped sterile ILP 10 per case

    Ordering Information

    Cat. No.LineLayoutHeight · VolumeSterilityPack
    RES10SW-FLATILPSingle Well · Open TroughLow Height · 100 mLNon-Sterile50/cs
    RES19SW-FLATILPSingle Well · Open TroughMid Height · 190 mLNon-Sterile50/cs
    D3390-1OptiWell™Single Well · Open Trough~31.5 mm · 190 mLNon-Sterile50/cs (10 × 5)
    D3390-1SOptiWell™Single Well · Open Trough~31.5 mm · 190 mLSterile50/cs (10 × 5)
    RES10SW-96-NILPSingle Well · 96 IndentsLow Height · 100 mLNon-Sterile50/cs
    RES19SW-96-NILPSingle Well · 96 IndentsMid Height · 150 mLNon-Sterile50/cs
    RES30SW-96-NILPSingle Well · 96 IndentsFull Height · 290 mLNon-Sterile50/cs
    D3390-96OptiWell™Single Well · 96 Indents~31.5 mm · 195 mLNon-Sterile50/cs (10 × 5)
    D3390-96SOptiWell™Single Well · 96 Indents~31.5 mm · 195 mLSterile50/cs (10 × 5)
    RES16SW-9-NS-IWILPSingle Well · 96 IndentsMid Height · 150 mLSterile, individually wrapped10/cs
    RES10SW-384-NILPSingle Well · 384 IndentsLow Height · 100 mLNon-Sterile50/cs
    RES19SW-384-NILPSingle Well · 384 IndentsMid Height · 150 mLNon-Sterile50/cs
    RES30SW-384-NILPSingle Well · 384 IndentsFull Height · 290 mLNon-Sterile50/cs
    D3390-38OptiWell™Single Well · 384 Indents~31.5 mm · 185 mLNon-Sterile50/cs (10 × 5)
    D3390-38SOptiWell™Single Well · 384 Indents~31.5 mm · 185 mLSterile50/cs (10 × 5)
    RES16SW-3-NS-IWILPSingle Well · 384 IndentsMid Height · 150 mLSterile, individually wrapped10/cs
    RES30SW-8-NILPSingle Well · 8 TroughsFull Height · 290 mLNon-Sterile50/cs
    RES30SW-12-NILPSingle Well · 12 TroughsFull Height · 290 mLNon-Sterile50/cs
    D3390-4OptiWell™4 Channels~31.5 mm · 195 mLNon-Sterile50/cs (10 × 5)
    D3390-4SOptiWell™4 Channels~31.5 mm · 195 mLSterile50/cs (10 × 5)
    D3390-8OptiWell™8 Channels~31.5 mm · 180 mLNon-Sterile50/cs (10 × 5)
    RES09MC-8-NILP8 ChannelsLow Height · 96 mL (12 mL/Channel)Non-Sterile50/cs
    RES19MC-8-NILP8 ChannelsMid Height · 144 mL (18 mL/Channel)Non-Sterile50/cs
    RES26MC-8-NILP8 ChannelsFull Height · 256 mL (32 mL/Channel)Non-Sterile50/cs
    D3390-8SOptiWell™8 Channels~31.5 mm · 180 mLSterile50/cs (10 × 5)
    RES16MC-8-NS-IWILP8 ChannelsMid Height · 144 mLSterile, individually wrapped10/cs
    D3390-12OptiWell™12 Channels~31.5 mm · 180 mLNon-Sterile50/cs (10 × 5)
    RES09MC-12-NILP12 ChannelsLow Height · 96 mL (8 mL/Channel)Non-Sterile50/cs
    RES19MC-12-NILP12 ChannelsMid Height · 144 mL (12 mL/Channel)Non-Sterile50/cs
    RES26MC-12-NILP12 ChannelsFull Height · 264 mL (22 mL/Channel)Non-Sterile50/cs
    D3390-12SOptiWell™12 Channels~31.5 mm · 180 mLSterile50/cs (10 × 5)
    D3390-CVOptiWell™Reservoir Cover (Lid)9.3 mm coverNon-Sterile200/cs (10 × 20)
    D3390-CVSOptiWell™Reservoir Cover (Lid)9.3 mm coverSterile200/cs (10 × 20)

    MTC Bio Shipping and Return Policy

    At Blue Tiger Scientific, we proudly distribute authentic MTC Bio products. The following policies apply to all purchases made through our store. All return requests must be initiated with Blue Tiger Scientific before being processed by MTC Bio.

    Shipping Policy

    Orders for MTC Bio products are fulfilled and shipped directly by MTC Bio using FedEx or UPS, with FedEx Ground as the default shipping method unless otherwise specified.

    • Expedited shipping options (2-Day, Overnight) are available at an additional cost.
    • MTC Bio only ships to residential or business addresses within the United States—no PO Boxes.
    • Orders placed after business hours, weekends, or holidays will be processed the next business day, pending product and carrier availability.
    • Shipping timelines may vary based on product availability, order size, and carrier logistics.
    • Blue Tiger Scientific and MTC Bio are not responsible for carrier delays, weather-related disruptions, or unforeseen delivery issues once the order has shipped.

    Return Policy

    If a return is necessary, customers must start the process with Blue Tiger Scientific before returning any products to MTC Bio.

    • All return requests must be initiated with Blue Tiger Scientific before shipping a product back to MTC Bio.
    • Customers must obtain a Return Merchandise Authorization (RMA) number from Blue Tiger Scientific before returning any item.
    • Customers are responsible for return shipping costs unless otherwise stated.
    • Opened or used products cannot be returned—only unused items in original packaging will be accepted.
    • Unauthorized returns (without an RMA) will be refused and returned at the customer’s expense.
    • Returned items are subject to inspection, and a 20% restocking fee may be applied.
    • Refunds will cover the product cost only—shipping fees paid at the time of purchase are non-refundable.
    • Certain items, such as custom-built, special-order, or hazardous materials, may not be eligible for return.

    Important Notes

    • Some MTC Bio products are custom-made or built to order; shipping will occur once the product is ready.
    • In the event of backorders, partial shipments may be requested.
    • Occasional delays due to material shortages, import issues, or carrier problems.

Questions about a product? Ask us here.

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