Purchasing through Blue Tiger Scientific

Blue Tiger Scientific is the reseller for this Avantor Seradigm product. Contact us for quotations, purchase-order clarification, order questions and shipment concerns. VWR/Avantor is responsible for applicable manufacturer technical information, product-quality determinations and manufacturer warranty matters. These are separate from Blue Tiger’s role in arranging your purchase.

Confirm the exact serum before ordering

Match the grade, bottle volume, processing designation, manufacturer part number and VWR catalog number to your laboratory’s requirement. State whether heat inactivation, gamma irradiation or a listed TET-tested option is required. Include the number of bottles and any institutional purchasing or documentation requirements in your request. Each means one bottle of the stated volume; it does not mean a case. Product photographs are representative and do not replace the catalog-number description.

Temperature-controlled delivery and additional charges

Temperature-controlled shipping is charged once per order for these Avantor Seradigm Premium and Ultimate FBS products delivered to the contiguous United States, including DC. The applicable flat rate is displayed with your shipping options before payment; ordering multiple bottles from these families does not multiply this FBS shipping charge. Alaska, Hawaii, US territories and international destinations require a shipping quote. Orders containing products from other shipping profiles may have separate shipping charges. Provide the complete delivery address and any receiving restrictions before ordering. Arrange for someone to receive the shipment and transfer the serum to appropriate storage. Current availability and delivery timing remain subject to supplier confirmation.

Frozen storage and handling

Follow the supplied product label and manufacturer handling instructions. Avantor’s general Seradigm handling guidance specifies frozen storage at −10 to −20°C, advises against frost-free freezers and recommends avoiding repeated freeze–thaw cycles. Follow your laboratory’s approved thawing and aliquoting procedure. Use the expiration date on the bottle; no fixed remaining shelf life is promised by this page. Keep the lot number and expiry with your laboratory’s materials records.

Inspect the shipment and report concerns

Check the delivered item, bottle labeling, packaging and product condition against the order. Retain the packaging and record the catalog number and lot number when reporting an incorrect item, damage or a temperature-control concern. Contact Blue Tiger Scientific promptly with the order reference, a description of the issue and photographs where useful. Blue Tiger is the starting point for order-related reports; VWR/Avantor determines manufacturer product-quality and technical matters. Do not use material whose condition is in question until you have obtained appropriate guidance.

Nonreturnable product; all return requests start with Blue Tiger

For safety and quality reasons, this temperature-sensitive product is not eligible for ordinary returns. Review the specification, receiving arrangements and frozen-storage requirements before purchasing. Reporting a damaged shipment, incorrect item or product concern is not the same as requesting an ordinary change-of-mind return and does not automatically establish eligibility for credit, replacement or return. Contact Blue Tiger Scientific first. Do not ship material to Blue Tiger or VWR/Avantor without written authorization and the designated shipping instructions.

Certificates, SDS and lot-specific information

Open Safety Data Sheet PDFs and clearly labelled archived CoA examples directly from the main product grid. Each Certificate of Analysis applies only to its identified lot. Archived examples are not certificates for current stock or a new shipment; the supplied lot’s results and certificate may differ. A general family CoA is not TET-specific test documentation. If purchasing approval requires a certificate for a particular lot before ordering, tell Blue Tiger Scientific so the applicable document can be requested. Manufacturer brochures describe the family and do not replace the actual lot certificate.

Manufacturer warranty, technical support and intended use

VWR/Avantor handles applicable manufacturer warranty coverage, technical support and manufacturer product-quality decisions. Blue Tiger Scientific does not provide or administer a separate manufacturer warranty, guarantee culture performance or promise a particular manufacturer remedy. Any applicable coverage or remedy is subject to VWR/Avantor’s terms for the product and order. For research use only; not for human consumption. Select and qualify the serum within your laboratory’s procedures. Nothing in this product information replaces rights or obligations that apply under the governing purchase terms or law.