Heathrow Scientific: Shipping, Returns & Manufacturer Support
Blue Tiger Scientific is your reseller and point of contact for orders and returns purchased through our store.
Shipping & Availability
Shipping charges, available delivery methods and any delivery estimate are confirmed with your Blue Tiger Scientific order or quote. Contact Blue Tiger Scientific before ordering if you need a particular delivery date or special shipping arrangements. Supplier availability and carrier schedules can affect fulfillment; a delivery estimate is not a guaranteed arrival date.
Returns Through Blue Tiger Scientific
Start every return, exchange or order-related issue with Blue Tiger Scientific. Provide your order number, product catalog number, quantity and the reason for your request. For damage, missing items or an incorrect item, retain the packaging and include photographs where applicable.
Do not send goods to Blue Tiger Scientific or Heathrow Scientific without return authorization and shipping instructions from Blue Tiger Scientific. We will coordinate any required manufacturer Return Goods Authorization (RGA). Return eligibility, any applicable charges and the approved shipping destination will be confirmed for your specific request before you ship. Keep the product, original packaging and supplied materials together while your request is reviewed.
Manufacturer Warranty & Service
Heathrow Scientific handles manufacturer warranty assessments, product service and other manufacturer-specific technical matters. Blue Tiger Scientific can help coordinate these requests and provide purchase documentation. If a return is required, arrange it through Blue Tiger Scientific before shipping.
Coverage is subject to the manufacturer’s applicable terms for this specific product. Published equipment warranty periods should not be assumed to apply to this labware or consumable. No product-specific warranty duration is stated here. Retain your invoice or proof of purchase for any manufacturer review.
